1. Information We Collect
We collect the following information when you sign up or participate:
- Subscribers: Email address, name (optional), company affiliation
- Restaurants: Business name, contact name, email, phone number, menu and specials information
- Businesses: Company name, contact name, email address
We also automatically collect basic usage data such as email open rates and link clicks to improve the service.
2. How We Use Information
We use the information we collect to:
- Send daily lunch special and happy hour deal emails to subscribers
- Enable restaurants to post and manage their specials
- Improve the relevance and quality of deals we share
- Provide aggregate program statistics to the Chamber of Commerce
- Communicate service updates and important notices
3. Information Sharing
We do not sell, rent, or trade your personal information. We share data only with:
- Resend: Our email delivery provider, to send daily specials emails
- Cloudflare: Our hosting and infrastructure provider
- Cupertino Chamber of Commerce: Receives aggregate statistics only (e.g., total subscriber count, email engagement rates). The Chamber never receives individual subscriber information.
4. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure data storage, and access controls limiting who can view personal data.
5. Data Retention
We retain your information for as long as your subscription is active. When you unsubscribe, your email address is marked as inactive and is removed from all mailing lists. You may request full deletion of your data at any time by contacting us.
6. Cookies and Tracking
The Viva Local website uses minimal cookies required for basic functionality (e.g., restaurant portal authentication). We do not use third-party advertising trackers or sell browsing data. Email open and click tracking is used solely to measure program effectiveness.
7. Your Rights
You have the right to:
- Unsubscribe from emails at any time via the link in every email or at local.goviva.ai/unsubscribe
- Request deletion of all your personal data by emailing [email protected]
- Access your data — request a copy of the information we hold about you
- Correct your data — request corrections to inaccurate information
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell personal data).
8. Children's Privacy
Viva Local is not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 16, we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. If we make material changes, we will notify subscribers via email. The "Last updated" date at the top reflects the most recent revision.
10. Contact
If you have questions about this privacy policy or your data, contact us at:
Email: [email protected]
Viva AI Inc.
Cupertino, CA